This privacy policy (“Privacy Policy”) governs the manner in which The Wild Honey Pie, LLC and its affiliates (“TWHP”, “we”, “us” or “our”) and certain third party partners (“Partners”) collect, use, maintain and disclose information collected from users (each, a "User") of the www.thewildhoneypie.com website (the "Site") and all products, resources and services offered by TWHP whether through the Site or otherwise, including, but not limited to, the following: providing information about upcoming events presented by TWHP and providing the opportunity to purchase tickets and/or RSVP to them, subscribing to our email list, purchasing merchandise, reading our blog posts and music reviews, watching our videos, participating in ticket contests and submitting music and other content to us (the “Services”).

Your Acceptance of These Terms

By using this Site and the Services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site and Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Information We Collect

As it is used in this Privacy Policy, the term “Personal Information” means any information that we collect on or in connection with the Services that would allow someone to identify and/or contact you, such as your name, shipping and/or billing address, e-mail address, payment information and telephone number.  When we use the term “Additional Information”, we mean any information that we collect from Users in connection with the Services other than Personal Information such as a User’s browser name, computer type, operating system, Internet service provider and other similar information. (Personal Information and Additional Information shall be collectively referred to as “Information”). By accessing and/or using the Services, you affirmatively consent to our collection and use of Information in accordance with the terms and conditions of this Privacy Policy.

We may collect Personal Information from Users in a number of ways, including, but not limited to, when Users visit the Site, subscribe to our email list, make a purchase from us, and in connection with other activities, services, or resources we make available as part of the Services.  We will collect Personal Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply certain Personal Information, except that it may prevent them from using certain Services.

How we use collected Information

TWHP may collect and use Users’ Information for the following purposes:

• To provide services or products Users request or purchase as part of the Services

If a user purchases tickets and/or RSVP’s to an event we may collect their name and email in order to have their name on a guest list or at will call or to send them further information about the event. 

• To send Users emails

If a User decides to opt-in to our mailing list, they will receive emails that may include news, updates, and event invites as well as marketing and promotional content. If at any time a User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or a User may contact us via the Site.

• To improve the Services

We continually strive to improve our Site and the Services we offer based on Information and feedback we receive from Users. We may use this Information to determine which features and functions of the Services Users like best to help us operate the Services, enhance and improve the Services and display advertising and marketing information based on the use of the Services and other websites, services and platforms Users have used or visited.

• For customer service

User information helps us to more effectively respond to customer questions, comments, complaints, requests and other communications.

How we protect User information

While no data transmission over the Internet is 100% secure, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Information. However, regardless of our efforts, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission.  TWHP will not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a technical malfunction or a breach in security.

Sharing your Personal Information

TWHP may share User Information with its affiliated companies, third party partners and advertisers for the limited purposes described herein. 

We may also disclose User Information to third party service providers we engage as contractors or agents to help us operate our business and the Services, such as providing payment processing, email marketing services or fulfilling orders for event tickets or merchandise. We may share your Information with these third parties to the extent reasonably necessary for them to perform these services on our behalf.

Advertising, Tracking Technologies and Third Party Providers

The Services and/or third parties may use “cookies” (which are small data files containing information about you that is stored on your device), “embedded scripts”, and other similar tracking technologies (collectively, “Tracking Technologies”) to collect Additional Information automatically as Users interact with the Services. 

As part of the Services, we may also use a variety of third parties, including advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers and we may provide links to sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties to, for example, serve advertisements on the Services, facilitate targeting of advertisements and/or measure and analyze advertising effectiveness and/or traffic on or in connection with the Services (“Third Party Providers”). Such Third Party Providers may enable us to display advertisements based on the use of the Services and other websites, services and platforms Users have used or visited.  We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site or Services, is subject to that website's own terms and policies.

Additionally, Third Party Providers may use their own Tracking Technologies to collect Information.  TWHP does not control these Third Party Providers and/or their use of Tracking Technologies, and this Privacy Policy does not cover the use of Tracking Technologies by any such third party, which is instead governed by the privacy policies of that third party.  

Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, some parts of the Services may not function properly.  

TWHP currently uses Google Analytics to track and report website traffic to the Site and Services.  For more information about how Google uses data when you use the Services see: www.google.com/policies/privac...

For more information about Third Party Providers and similar entities that use tracking technologies, see www.aboutads.info/consumers, and to opt-out of such Third Party Providers advertising practices, go to www.aboutads.info/choices.

Sweepstakes, Contests and Promotions

From time to time, we may offer sweepstakes, contests, and other promotions (any, a "Promotion") through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you opt to enter a Promotion, your Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on list of the winners.

We Collect, Use, Share, and Otherwise Process Information

TWHP relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Policy, including: 

• As necessary to provide the Services and fulfill our obligations;
• Where you have consented to the processing, which you can revoke at any time;
• Where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
• Where you have made the information public;
• Where necessary in the public interest; and 
• Where necessary for the purposes of TWHP’s or a third party’s legitimate interests, such as those of visitors, members or partners. 

Our Legitimate Interests

We process your information in furtherance of our legitimate interests, including: 

• Providing and improving the Services, including any personalized Services. We do so as it is necessary to pursue our legitimate interests of providing and developing innovative and tailored offerings to our members on a sustained basis; 
• Keeping the Services safe and secure. We do so as it is necessary to pursue the legitimate interests of TWHP and its members in ensuring the Services are secure, and to protect against fraud, spam and abuse, etc. 

EU Members’ Rights

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

• How You Can Access or Correct Information

Access to certain Information that is collected from our Services and that we maintain may be available to you. You may send an e-mail to hello@wildhoneypie.com requesting access to or correction of your Information. Please include your registration information for such service such as first name, last name and e-mail address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account. 

• Object

Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

• Revoke consent

Where you have previously provided your consent, you have the right to withdraw your consent to the processing of your Information at any time. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

• Complain

Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted whichever comes first. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce our terms of use and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Contacting Us

If you are a resident of the European Union (“EU”), TWHP is the controller of your personal data for the purposes of EU data protection law.

Our compliance with the children's online privacy protection act (COPPA)

We never collect or maintain Information through the Services from anyone we actually know to be under the age of 13, and no part of the Services is structured to attract anyone under 13.  If you are under the age of 13, you may not use the Services, including registering for or providing any information about yourself in connection with the Services, participating in any sweepstakes, contests, social networking features, or engaging in other activities that collect and/or permit you to enter information about yourself.  If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at hello@thewildhoneypie.com.

California Residents

If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options such as your right to opt-out (which we may sometimes refer to as “unsubscribe”) with respect to use of your Personal Information by third parties for marketing purposes. Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.  If you are a California resident and wish to request information about how to exercise your third party disclosure choices, please send a request by email to us at hello@thewildhoneypie.com.  All requests must be labeled “Your California Privacy Rights” on the email subject line. For all requests, please clearly state that the request is related to “Your California Privacy Rights”, include your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via the telephone, postal mail or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Changes to this privacy policy

TWHP has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and to be aware of modifications.

Contacting us

If you have any questions about this Privacy Policy or the Services, please contact us here.

This document was last updated on May 9, 2018